Who we are
We are Lesstress OU and we treat your personal data as Responsible for the treatment. This means that we take care of how to use and protect your data.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
• Financial entities,
• fraud detection and prevention entities,
• technology service providers,
• providers and collaborators of logistics, transport and delivery services,
• service providers related to customer care.
• providers and collaborators of services related to marketing and advertising.
For the efficiency of the service, some of the aforementioned providers are located in territories outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, such as the United States. In such cases, we inform you that we transfer your data with adequate guarantees and always keeping the security of your data:
• Some providers are certified in Privacy Shield, a certification that you can consult at the following link:
• With other suppliers we have signed Standard Contractual Clauses approved by the Commission, the content of which you can consult at the following link:
6. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights. You can exercise them at no cost by writing an email to our address firstname.lastname@example.org, simply indicating the reason for your request and the right you want to exercise. If we consider it necessary to identify you, we may request a copy of a document proving your identity.
In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Ask us for access to the data we have about you. We remind you that if you are a registered user on the Platform, you can also consult this information in the section corresponding to your personal data.
Ask us to rectify the data that we already have. Remember that if you are a registered user on the Platform you can also access the section corresponding to your data
Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have informed you above, or that we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or that
Let’s keep beyond the necessary time when you may need it.
If you have given us your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time. Some of the ways in which you can withdraw your consent are explained in section 2 in which we explain for what purposes we process your data.
When our legitimacy for the processing of your data is your consent or the execution of the contract, as explained in section 3, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided us in a structured, commonly used and machine-readable format, in order to be able to transmit it to another entity directly, whenever technically possible.
On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.
How long we retain your data
The term of conservation of your data will depend on the purposes for which we treat them, as explained below:
- Manage your registration as a user of the Platform:
We will process your data for as long as you remain a registered user (that is, until you decide to unsubscribe).
- Development, fulfillment and execution of the contract of sale or services:
We will process your data for the time necessary to manage the purchase of the products or services that you have acquired, including possible returns, complaints or claims associated with the purchase of the particular product or service.
On some occasions, we will only process the data until the time you decide, as is the case of the payment data (card) that you have asked us to store for possible future purchases.
We will process your data for as long as necessary to meet your request or request.
We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotional actions, we will keep your data for a period of six (6) months from the end of the action.
- Usability and quality analysis:
We will process your data promptly during the time in which we proceed to carry out a specific quality action or survey or until we anonymize your browsing data.
Regardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it duly stored and protected during the time in which responsibilities arising from the treatment may arise, in compliance with the regulations in force at all times. Once the possible actions in each case are prescribed, we will proceed to the deletion of personal data.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
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S-S: 9am - 4pm